What is User Experience Design

What is User Experience Design

User Experience encircles all aspects of the end-users interaction with the company, its services and its products. User experience, or UX, is a popular term in the technology and design industries today. User experience design is a vast, multidisciplinary and fascinating field. It designs the products and services we use daily and can make or break the success of a business or brand. 

User Experience Design considers each and every feature that creates this experience, how it makes the user feel, and how easy it is for the user to achieve their tasks. This could be anything from the feel of a physical product in your hand to the simple & clear checkout process when buying something online. The goal of user experience design is to create easy, efficient, relevant and above all pleasant experiences for the user.

User experience designing combines - market research, product development, strategy and design to create a smooth user experience for products, services and processes. They build a bridge to the customer, helping the company to better understand their needs and expectations and then fulfil them. 

The main characteristics of User Experience Design are :

  • A product needs to be simple, easy to use, and familiar.

  • A product must fill a need.  

  • The visual aesthetics of the product need to be attractive.

  • The user should be able to find a solution to any problem with the product. 

  • The product or service needs to be accessible to everyone.

  • The company and its products need to be trustworthy.


User Experience is a broad term that is divided into four main categories:-

Experience Strategy 

Experience strategy is all about devising a wholesome business strategy, including the needs of both the customer and the company.

Interaction Design

Interaction Design looks at how the user interacts with a system and creates intuitive designs that allow the user to complete tasks and actions efficiently. 

User Research

User experience designing is all about identifying the problem and designing a solution and that requires huge research work. The research is carried on through surveys, interviews, user personas and testing. With qualitative and quantitative data, they create good designs.

Information Architecture 

It is the practice of organizing information and content in a meaningful way that will be easy to access too. 


The main task of the UX Designer is to create products, services and technology that are user-friendly and easily accessible. They use design thinking to match the user's wishes with technical ease and business viability. The Design Thinking Process can be broken down into four different stages:

  •  inspiration

  • conceptualization

  • iteration 

  • exposition

The designers need to analyze and try to understand in the initial phase. They observe and do extensive research. With the data, they identify the user’s goal. They use various techniques to map out user flows. Now they are aware of the steps that need to be taken to complete the product. They come up with solutions for any problems. The tasks do vary depending on the size and specific needs of the company. 

With the growth of the technology industry, the field of UX design is growing vastly with variety. Some examples of what UX designers can work on would be - websites, apps, software design, voice design, virtual reality, augmented reality and service design. 


The value of UX design is huge as not only do the end-users get benefitted but the brand also gains a lot. For the user, a good UX design enables effortless and smooth life. From setting an alarm to chatting with friends online, listening to music or using books online, the ease with which we complete these actions in our daily lives, is the result of good design. The designers' aim is to bring value and for that they practice inclusive design - known as universal design. 

Good user experience is important to the success of your product and your business. So user experience designers are an integral part of the process. By putting your customers’ needs at the core of your design, learning about their expectations, and then exceeding those expectations, With the use of User Experience designing, you will end up with loyal customers that spread the word about your product.

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